Complaints and suggestions
SIA code: 2261069
Description
This procedure allows you to submit complaints and suggestions to this Entity.
Requirements
In accordance with the provisions of Law 39/2015, of 1 October, on Common Administrative Procedure, any legal or natural person may address the Administration by submitting the requests, communications and documents they deem appropriate, provided that these comply with the minimum content regulated in current legislation.
Submission deadline
Continuous
Effect of silence
According to the applicable regulations.
Resolution period
According to the applicable regulations.
Mandatory documentationa
In order to submit the application, the following documentation must be provided:
- Identification details (mandatory): in accordance with Article 66.1.a of Law 39/2015, applications must contain the name and surname(s) of the interested party.
- Article 9 regulates the identification system for interested parties.
Validity requirement: simple copy, with the interested party being responsible for its accuracy. This Administration reserves the right to subsequently request the original document.
Applicable regulations
- Organic Law 4/2001, of 12 November, regulating the right of petition (Articles 7-12)
- Law 39/2015, of 1 October, on common administrative procedure (Articles 9, 66 and 94)
- Royal Decree 951/2005, of 29 July (general framework for improving quality in the General State Administration)
- Law 39/2015, of 1 October, on Common Administrative Procedure for Public Administrations.